Premier Custom Pool & Spa Builders in Bluffton & Hilton Head Island

"Completed our pool end of October 2025 with Westbay Pools. This was the best experience with a contractor since I moved here in 2021. I reached out to a dozen pool companies only half even responded. I started out wanting a fiberglass pool and got three quotes and then contacted West Bay and they said they didn't do fiberglass but they were price competitive, which I found extremely difficult to believe as I've had a couple of gunite pools done in the past. But Jonathan said to give him a chance so he came out we laid out our vision, which included waterfalls, firebowls and a unique glass enclosure that would require a foundation and other concrete work around the pool. None of the fiberglass companies would do any of the concrete work so Jonathan gave me a quote but also provided a 3D drawing of exactly what we were looking for. That gave me the confidence that he knew exactly what he was doing and the price was actually a little better since he included all of the concrete work. He also worked with the enclosure people because they had made some mistakes on thier drawings and he spotted it and work with them to make sure that it was the correct measurements. To say that there were a lot of moving parts is an understatement, as this was a newly constructed home and we are still doing the Landscaping, outdoor kitchens and patios, a zen garden and a number of other construction projects all while doing the pool but the experience was wonderful and Jonathan delivered everything he said he would, and he completed it earlier than his original time estimates. Anytime that I had any questions or issues they either answered the phone when I called or called me back within a very short amount of time, again a very unique experience down here. I highly recommend West Bay Pools and would be happy to act as a reference for any potential customer."

"West Bay Pools did a great job with our pool build. Jonathan and Ben were incredible, detail-oriented, and made the whole process smooth from start to finish. The craftsmanship is top-notch, and the final result exceeded our expectations. Highly recommend!"

"West Bay just finished up our pool and they did an amazing job! Yes, the pool is beautiful, but the 10 week journey of getting it built was seamless. From beginning to end, the communication, coordination and scheduling was as promised. This really matters when building a pool. Ben, the project manager, was great! West Bay embodies everything it takes to be called a professional pool builder. You will not be disappointed."

"We interviewed for pool companies and decided to work with West Bay. It was a great decision! Our pool and decking came out great. The communication with my wife and I was excellent. There are many steps in building a pool and involve several vendors to coordinate. Jonathan made all of this very easy for us and reminded us promptly when to have things done. When comparing to other pool companies and friends that have built one, our experience was a lot better!"

"West Bay Pool did an outstanding job installing my new Pool. The entire installation was completed within the promised timeframe, and Jonathan Dunford was extremely knowledgeable and helpful throughout the entire process. I can highly recommend them."

"Jonathon was a pleasure to work with as he provided terrific ideas and honest feedback to our thoughts. The overall experience was terrific from interview to design /selections to construction, finishing and educating us on the pool's functionality. Jonathon also provided us with great references for supporting functions. We are thrilled with how the pool turned out and would highly recommend West Bay Pools!"